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SyncedEdge Payment Policy

Last Updated: February 16, 2026

1. Subscription Plans and Pricing

SyncedEdge offers subscription plans that provide access to market structure analysis tools and dashboards. Pricing and available plans are shown on the Pricing and Subscribe pages.

Unless explicitly stated otherwise:

• Fees are quoted in USD.
• Subscriptions are billed in advance for the selected term (e.g., monthly).
• Any applicable taxes may be added based on your billing location.

2. Billing and Payment

By starting a subscription, you authorize SyncedEdge (or its payment processor) to charge the selected payment method for the subscription amount and billing frequency shown at checkout.

Important points:

• Billing occurs at the time you confirm your subscription.
• Access to paid features is granted after successful payment authorization.
• We may use third‑party payment providers to securely process your payment details.

3. Renewals and Auto‑Renewal

Unless clearly labeled otherwise on the checkout page, SyncedEdge subscriptions are billed per month with no automatic long‑term contract.

If a plan is offered on an auto‑renewing basis, this will be clearly indicated at checkout, and you will be charged at the start of each new billing period until you cancel.

4. Cancellations

You may cancel a subscription at any time by using the account or subscription settings provided in the Platform or by contacting support.

When you cancel:

• Cancellation will take effect at the end of your current billing period, unless otherwise stated.
• You will continue to have access to paid features until the current period expires.
• You will not be charged again after the cancellation takes effect.

5. Refunds

Because SyncedEdge provides immediate access to digital tools and live analytical services, all subscription fees are generally non‑refundable.

However, at our sole discretion, we may consider refunds in limited cases, such as:

• duplicate charges caused by a billing error
• technical issues on our side that prevented you from accessing the Platform for a significant portion of the billing period
• where a refund is required by applicable law

To request review of a billing issue, please contact support@syncededge.com with your account email, payment reference, and a brief description of the issue.

6. Failed or Disputed Payments

If a payment fails or is reversed (for example, due to insufficient funds, card expiration, or a chargeback):

• we may temporarily suspend or limit access to paid features until payment is successfully completed
• we may attempt to re‑process the payment using the current payment method on file
• repeated failed payments or chargebacks may result in account restriction or termination

7. Changes to Pricing and Plans

SyncedEdge may update plan features or pricing from time to time. When changes affect an existing subscription:

• we will provide notice in advance where legally required
• changes will normally take effect from the start of your next billing period
• if you do not agree with the new pricing or terms, you may cancel before the change takes effect

8. Promotions and Trials

From time to time, SyncedEdge may offer promotional pricing or trial access. Any special terms (such as duration, discounted price, or eligibility limitations) will be displayed at the time of the offer and form part of this Payment Policy for the duration of that promotion.

9. Currency Conversion and Bank Fees

If your card or bank account is denominated in a currency other than USD, your bank or card issuer may apply currency conversion rates and additional fees. These are outside of SyncedEdge’s control. You are responsible for any such fees imposed by your financial institution.

10. Contact

If you have questions about this Payment Policy or a specific charge, please contact:

Email: support@syncededge.com